Business Process Re-engineering
We will help your organization understand and improve your processes in the short- and long-term. We guide your business process owners and subject matter experts through business process engineering and reengineering. The former is focused on designing new processes, while the latter is focused on improving existing processes.
Our Business Process Re-engineering (BPR) consulting services will help you reduce costs and cycle times by focusing on process modeling and process improvement.
To enable a more efficient Enterprise Resource Plan (ERP) implementation, we focus on BPR before technology selection. Our BPR consulting services employ both top-down value chain mapping and bottom-up value stream mapping utilizing Lean Six Sigma principles. Our reengineering work aligns . . .
- Your strategic goals with your organizational capabilities; and
- Your digital strategy with your business strategy.
Our BPR initiatives and business process management services enable the integration of people, processes, and technology. We focus on integration in order to . . .
- Enable your organization to become a digital business and compete in today’s market;
- Depict the interaction between functions within a process, and help you understand the flow of materials and information;
- Identify waste and eliminate non-value-added processes;
- Implement cultural changes;
- Ensure successful ERP go-live and fast benefits realization;
- Enable the deployment of digital technologies, such as IoT, blockchain technology, artificial intelligence, machine learning and predictive analytics; and
- Create a seamless customer journey and enable excellent customer
We help you improve your customer experience and ensure these improvements are practical and sustainable. We provide . . .
- A holistic analysis of your organization’s current state and pain points;
- Leadership and change management support;
- Executive and end-user training;
- Tools and resources, including a Center of Excellence;
- Proactive identification of process ownership for clear roles and responsibilities;
- Identification of process enablers and constraints to inform our change impact analysis;
- Organizational structure redesign and cross-functional alignment of business processes;
- Integrated implementation recommendations and roadmap; and
- Ongoing implementation, post-implementation and benefits realization services.